PRIVACY POLICY

Introduction

OnHome ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilize our home buying and selling guidance services.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide to us when you:

Contact Us Through Forms: When you submit a contact form on our website, we collect your name, email address, phone number, and any other information you choose to provide in your message or inquiry.

Phone Inquiries: When you call us, we may collect your phone number, name, and information about your inquiry related to buying or selling homes.

Email Communications: When you send us emails at Savannah.Lane@onhome.info, we collect your email address, name, and the content of your correspondence.

Automatically Collected Information: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, access times, and the pages you view directly before and after accessing our website.

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. This may include session cookies, persistent cookies, and analytics cookies.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To respond to your inquiries, provide information about home buying and selling guidance, and deliver the services you request from us.

To Communicate: To contact you via email, telephone, or other means regarding your inquiries and to provide updates, newsletters, and information about our services.

To Improve Our Services: To understand how users interact with our website and services, enabling us to improve functionality, user experience, and service offerings.

To Analyze Usage: To monitor and analyze usage patterns, trends, and activities in connection with our website and services through analytics tools.

To Maintain Security: To protect against fraudulent, unauthorized, or illegal activity and to ensure the security and integrity of our website and services.

For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

Analytics and Third-Party Services

We may use third-party analytics services, such as Google Analytics, to help us understand how visitors use our website. These services may collect information about your use of our website and other websites through cookies and similar technologies. The information generated about your use may be transmitted to and stored by these third-party service providers.

These analytics services help us improve our website performance, understand user preferences, and optimize our services. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information when required by law, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Secure data transmission protocols

Access controls and authentication procedures

Regular security assessments and updates

Employee training on data privacy and security

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Privacy Rights

You have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request that we correct any inaccurate or incomplete personal information.

Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.

Opt-Out: You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookie Management: You can control cookie preferences through your browser settings and choose to refuse or delete cookies.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect information about website usage. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of cookies we may use include:

Essential Cookies: Necessary for the website to function properly

Analytics Cookies: Help us understand how visitors use our website

Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will post the updated Privacy Policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website and services after any modifications to this Privacy Policy constitutes your acceptance of the updated terms.

Contact Information for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

OnHome

Email: Savannah.Lane@onhome.info

Phone: Contact us for phone number

Address: Contact us for address

We take privacy concerns seriously and will respond to your inquiries in a timely manner. For data access, correction, or deletion requests, please provide sufficient information to allow us to verify your identity and locate your information in our systems.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. As stated in this Privacy Policy, we do not sell your personal information.

Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.